BravoTech
https://cdn.haleymarketing.com/templates/62893/logos/bravotech-hml.png
http://www.bravotech.com
http://www.bravotech.com
true
About the role
Field Service Engineer position gives one the opportunity to work with a team of individuals that are highly motivated to provide an efficient workflow for the retail and operation teams by training, maintaining, and monitoring all applications used.
Duties & Responsibilities
Qualifications
IDN123
IT Field Service Engineer
2023-10-19
2024-02-02
Category: Infrastructure & Operations
Job Number: 41165
Location Requirements: On-Site
Job Description
About the role
Field Service Engineer position gives one the opportunity to work with a team of individuals that are highly motivated to provide an efficient workflow for the retail and operation teams by training, maintaining, and monitoring all applications used.
Duties & Responsibilities
- Remote support desktop, laptop, and iPad, network equipment
- Managing day-to-day delivery of services (VOIP, SIP, ACD, Carrier Network) to ensure adherence to defined service level
- Installation, administration, operation, trouble diagnosis and maintenance of VoIP, unified communications and call centers
- Able to troubleshoot with the Network team on network issues related to VOIP technologies
- Provide Tier 1+/Tier 2 troubleshooting to resolve common issues with VoIP phones and VTC codecs (Nextiva a Plus)
- Ensure that L2 / L3 testing has been completed prior to leaving customer site
Qualifications
- Strong understanding of network infrastructure and network hardware.
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Fortinet FortiGate experience is a big plus.
- Must be familiar with a wide base of technologies such as networking, network service (DHCP, DNS), wireless networking, and network security
- Working knowledge and troubleshooting of SMB Microsoft Active Directory and Group Policy.
- Working knowledge of VPN / IPsec VPN topology, setup and trouble shooting.
- Travel up to +70 % annually as required!
IDN123
Meet Your Recruiter
Share This Job:
Related Jobs:
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Dallas, TX
Unlock your potential in the vibrant job market of the Dallas-Fort Worth metroplex! This bustling region in the great state of Texas boasts a perfect blend of southern charm and big-city opportunities. Dive into a dynamic career scene with access to renowned landmarks like the Dallas Arboretum and Botanical Garden, exquisite cuisine from Tex-Mex to BBQ, and cultural hotspots such as the Dallas Museum of Art and the AT&T Performing Arts Center. Cheer for the Dallas Cowboys at the AT&T Stadium or enjoy the outdoors at White Rock Lake. Discover why Dallas is the ultimate destination for growth, opportunity, and a fulfilling career journey. Explore our job listings today and embark on a new chapter in this captivating city!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.