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Behavioral Health Professional 2 - 550001

Other Area(s)

Contract
Location Requirements: On-Site
Job ID: 43760

Job Description

Candidate should be from Travis County area.

Position Purpose:

Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results.

Education/Experience:
Bachelors degree or equivalent experience. Master's degree preferred. 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area. Strong computer skills required, including experience with Microsoft Office and/or data entry systems. Must possess and demonstrate strong abilities in data entry, typing, call documentation. Experience in telephonic counseling and/or managed care setting preferred.

License/Certification: Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker

Responsibilities:
Texas Department of Family Service (DFPS) background required" "Answer incoming telephone calls and triage behavioral health need

Document calls and actions using standard computer software application

Provide resource and education to non-licensed behavioral health staff

Schedule and make follow up calls to provide care facilitation

Promote recovery concepts and inspire hope

Work with other internal and external agency personnel to meet callers' needs

Provide professional assessments, interventions within scope of relevant licensure

Provide information and behavioral health education to callers
Performs other duties as assigned

Complies with all policies and standards

Comments
Staff can be LPC, LCSW, RN - must be fully licensed

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