D&T Field Support Technician
Middle City East, PA 19102 US
Day to Day Responsibilities:
Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
Provides level I & II end-user support for software and hardware issues.
Oversees the daily operations of the local area network.
Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
Troubleshoots Desktop Virus and malware issues.
Maintains a daily backup of all network files.
Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
Performs software and hardware inventory.