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D&T Field Support Technician

Pittsburgh, PA 15219

Category: Other Area(s) Job Number: 40888 Location Requirements: On-Site

Job Description


Desktop support helping a wide range of end users

Responding to tickets

Maintaining office technology

Front facing customer service

Years’ Experience Required: 5 years+ of enterprise experience (2nd level support), focus on customer service


Education Requirements: HSD

Systems/Software Proficiencies: MS Intune is a plus, Ticketing Systems, MS Office Suite


Certifications: Hardware is a plus
  • Top Must have Skills:
  • Experience with Remote software tools, Lifecycle management
  • Level 1 & Level 2 software support enterprise level
  • Backend office MS Office Support
  • MS Intune
  • Active Directory
  • Remote management
  • Incident Request Management

 

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