BravoTech
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http://www.bravotech.com
http://www.bravotech.com
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SUMMARY
The Director of Technology will be responsible for leading the development, optimization, and implementation of technology solutions for our e-commerce platform to support the strategies set by leadership. You will oversee a team of engineers, developers, and tech professionals to drive innovation, ensure operational excellence, and deliver scalable, efficient solutions that support business growth. This leadership role requires a deep understanding of e-commerce trends, strong technical expertise, and the ability to collaborate with cross-functional teams to achieve business objectives. You will be a key participant in enhancing the customer experience, optimizing product features, and scaling our e-commerce operations. The primary technologies Director of Technology will steward include Azure, Google Suite, NetSuite, Salesforce, Shopify, on both Mac and Windows platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Create and maintain business relationships with company leadership to align technology resources
•Establish and support cross-functional relationships across the organization to strategize and prioritize product and technology support for organizational goals
•Translate business needs into cost-effective and efficient technology solutions
•Develop and prioritize multi-year product roadmap for the e-commerce platform and related products, balancing short-term business needs with long-term strategic objectives*
•Conduct market research, gather customer insights, and identify opportunities to enhance the recommendation experience*
•Architect, design, implement, support, and evaluate information technology solutions to meet business needs*
•Oversee the continuous development, integration, and optimization of the e-commerce platform and associated technologies to ensure seamless customer experience, scalability, and performance
•Collaborate with marketing to develop go-to-market strategies and support the successful launch of new features and products. Monitor product adoption, gather customer feedback, and iterate on product offerings based on user needs and preferences
•Stay abreast of industry trends, emerging technologies, and competitive landscapes to identify opportunities for innovation and improvement within the e-commerce space. Procure efficient and cost-effective technology solutions and software to improve product offerings
•Utilize analytics and performance metrics to drive decisions related to the optimization of the e-commerce platform, customer engagement, and operational efficiencies
•Evaluate and ensure all e-commerce systems and technology solutions are secure, scalable, and compliant with industry standards and regulations (e.g., PCI-DSS, GDPR)
•Develop and support KPIs for measurement to drive product optimization and continuous improvement*
•Develop and manage various external vendor relationships
•Implement project management best practices for application lifecycle management using various frameworks including scrum, waterfall, and agile*
•Develop and implement business continuity protocols to minimize disruptions to business operations in the event of emergency situations
•Perform other duties as assigned
Director of Technology - Ecomm Focused
2025-06-10
2025-08-07
Category: Infrastructure & Operations
Job Number: 43288
Location Requirements: On-Site
Job Description
SUMMARY
The Director of Technology will be responsible for leading the development, optimization, and implementation of technology solutions for our e-commerce platform to support the strategies set by leadership. You will oversee a team of engineers, developers, and tech professionals to drive innovation, ensure operational excellence, and deliver scalable, efficient solutions that support business growth. This leadership role requires a deep understanding of e-commerce trends, strong technical expertise, and the ability to collaborate with cross-functional teams to achieve business objectives. You will be a key participant in enhancing the customer experience, optimizing product features, and scaling our e-commerce operations. The primary technologies Director of Technology will steward include Azure, Google Suite, NetSuite, Salesforce, Shopify, on both Mac and Windows platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Create and maintain business relationships with company leadership to align technology resources
•Establish and support cross-functional relationships across the organization to strategize and prioritize product and technology support for organizational goals
•Translate business needs into cost-effective and efficient technology solutions
•Develop and prioritize multi-year product roadmap for the e-commerce platform and related products, balancing short-term business needs with long-term strategic objectives*
•Conduct market research, gather customer insights, and identify opportunities to enhance the recommendation experience*
•Architect, design, implement, support, and evaluate information technology solutions to meet business needs*
•Oversee the continuous development, integration, and optimization of the e-commerce platform and associated technologies to ensure seamless customer experience, scalability, and performance
•Collaborate with marketing to develop go-to-market strategies and support the successful launch of new features and products. Monitor product adoption, gather customer feedback, and iterate on product offerings based on user needs and preferences
•Stay abreast of industry trends, emerging technologies, and competitive landscapes to identify opportunities for innovation and improvement within the e-commerce space. Procure efficient and cost-effective technology solutions and software to improve product offerings
•Utilize analytics and performance metrics to drive decisions related to the optimization of the e-commerce platform, customer engagement, and operational efficiencies
•Evaluate and ensure all e-commerce systems and technology solutions are secure, scalable, and compliant with industry standards and regulations (e.g., PCI-DSS, GDPR)
•Develop and support KPIs for measurement to drive product optimization and continuous improvement*
•Develop and manage various external vendor relationships
•Implement project management best practices for application lifecycle management using various frameworks including scrum, waterfall, and agile*
•Develop and implement business continuity protocols to minimize disruptions to business operations in the event of emergency situations
•Perform other duties as assigned
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