BravoTech
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Top three skills needed to perform this role:
1. White glove support
2. Effective Communication
3. Sense of urgency Requirements not listed on posting:
I306-ESG-IT Desktop Tech, II
Job Description
- Under strict supervision, performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures.
- Contacts end user to define data migration requirements and perform the data migration, if required.
- Monitors for trouble tickets and coordinates with appropriate vendors for equipment repair, if needed.
- Adheres to and enforces facility security measures, company safety standards and software licensing procedures.
- Assists in setting up PC's and related peripherals for special requests. Lends guidance to desktop support teams on hardware related issues.
- Performs own work and provides assistance to others as directed.
- Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected.
- Skills are typically acquired through possession of a A+ certification or equivalent experience and 2 years of experience in a PC related field which includes experience in hardware configuration.
Top three skills needed to perform this role:
1. White glove support
2. Effective Communication
3. Sense of urgency Requirements not listed on posting:
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