BravoTech
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http://www.bravotech.com
http://www.bravotech.com
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IT System Administrator Acquisition Support
Dallas, TX 75244 US
2023-02-22
2023-04-26
Category: Infrastructure & Operations
Job Number: 39885
Location Requirements: Remote
Job Description
Title: IT System Administrator
Duration: 6+ Months contract to Hire
Location: Remote with 30% travel
MST/PST is remote with the exception of 30% travel. They WILL do support. They MSUT be involved with ticket/issue resolution. HEAVY FORTINET EXPERIENCE. Ports/switches/telecom
Job description:
Remote support desktop, laptop, iPad, network equipment, and medical devices
Order or purchase, install, and maintain equipment such as printers, scanners, etc.
Troubleshoot, diagnose, and resolve hardware, software, and other network and system problem
Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
Install and configure remote monitoring software on workstations, servers
Set up accounts, workstations and work directly with clients/end users to understand the individual needs of the business
Work with cross-functional team to coordinate equipment and network deployment plan and make suggestions on systems and processes.
Configuration of network electronics based on customer requirements
Understanding various network, and data closet components
Troubleshooting and problem resolution independently or as part of a team
Focus on providing a high level of customer satisfaction throughout the solution delivery process
Maintain daily communications to ensure resolution and proper follow-up
Ensure that L2 / L3 testing has been completed before leaving the customer site
Identify and escalate situations requiring urgent Attention
Review and maintain written process documentation (Daily To do List)
Inform management of recurring problems, improve training and operational procedures within a business to increase efficiency and productivity
Build an internal wiki with technical documentation, manuals, and IT policies (IT Glue as the repository)
Provide Weekly and Monthly Project Status Reporting to Infrastructure Management detailing business process improvements. Create and present reports to executive team members and shareholders to support recommendations
Duration: 6+ Months contract to Hire
Location: Remote with 30% travel
MST/PST is remote with the exception of 30% travel. They WILL do support. They MSUT be involved with ticket/issue resolution. HEAVY FORTINET EXPERIENCE. Ports/switches/telecom
Job description:
Remote support desktop, laptop, iPad, network equipment, and medical devices
Order or purchase, install, and maintain equipment such as printers, scanners, etc.
Troubleshoot, diagnose, and resolve hardware, software, and other network and system problem
Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
Install and configure remote monitoring software on workstations, servers
Set up accounts, workstations and work directly with clients/end users to understand the individual needs of the business
Work with cross-functional team to coordinate equipment and network deployment plan and make suggestions on systems and processes.
Configuration of network electronics based on customer requirements
Understanding various network, and data closet components
Troubleshooting and problem resolution independently or as part of a team
Focus on providing a high level of customer satisfaction throughout the solution delivery process
Maintain daily communications to ensure resolution and proper follow-up
Ensure that L2 / L3 testing has been completed before leaving the customer site
Identify and escalate situations requiring urgent Attention
Review and maintain written process documentation (Daily To do List)
Inform management of recurring problems, improve training and operational procedures within a business to increase efficiency and productivity
Build an internal wiki with technical documentation, manuals, and IT policies (IT Glue as the repository)
Provide Weekly and Monthly Project Status Reporting to Infrastructure Management detailing business process improvements. Create and present reports to executive team members and shareholders to support recommendations