LTSS Service Care Manager - J01031

McAllen, TX 78582

Category: Other Area(s) Job Number: 43840 Location Requirements: On-Site

Job Description

Job Profile Summary
Position Purpose:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Education/Experience:
Requires a Bachelor's degree and 2 - 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

RN or LCSW required.

Responsibilities
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met

Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

May perform home and/or other site visits to assess members needs and collaborate with healthcare providers and partners

Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
Performs other duties as assigned

Complies with all policies and standards

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About McAllen, TX

Unlock your next career opportunity in the vibrant city of Mcallen, Texas! Embrace a dynamic job market set against the backdrop of a growing community with endless possibilities for professional advancement. From savoring authentic Tex-Mex cuisine to strolling through the historic La Plaza Mall or catching a show at the beautiful Mcallen Performing Arts Center, this charming city offers a unique blend of culture and opportunity. Explore job listings in this bustling area, known for its lively arts scene, proximity to the stunning Bentsen-Rio Grande Valley State Park, and the excitement of supporting local sports teams like the UTRGV Vaqueros. Discover your career potential in Mcallen, where every day brings new adventures and growth.